1. Introduction
Welcome to DevForge ("we", "our", "us"). These Terms of Service ("Terms") govern your use of our website at devforgelab.eu (the "Site") and the web development services we provide (the "Services").
By contacting us, requesting a quote, or engaging our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site or Services.
These Terms are governed by Norwegian law. Any disputes shall be resolved in accordance with Norwegian law, with the courts of Norway as the exclusive venue.
2. About DevForge
DevForge is a web development agency operating from Norway. We specialize in building modern websites, e-commerce solutions, web applications, and providing related services such as SEO optimization and maintenance.
As a small agency without a registered legal entity at this time, the owner of DevForge personally oversees all projects and is responsible for the delivery of Services. You can contact us via Telegram at @hajo101378.
3. Services
We offer the following types of Services, each with specific deliverables as agreed upon in a separate project agreement or quote:
- Website Development — Custom websites and landing pages built with modern technologies (HTML, CSS, JavaScript, React, Next.js, etc.)
- E-Commerce Solutions — Online stores with payment processing, product management, and order fulfillment
- Web Applications — Custom web applications with databases, user authentication, and real-time functionality
- SEO & Performance Optimization — Search engine optimization, performance tuning, and accessibility improvements
- Maintenance & Support — Ongoing updates, security patches, content updates, and technical support
Each project will have a detailed project proposal outlining the scope, deliverables, timeline, and price. That proposal, when accepted by both parties, becomes part of these Terms.
4. Project Process
4.1 Discovery & Proposal
We discuss your project needs, goals, and budget. We provide a written proposal with a fixed price and estimated timeline.
4.2 Agreement
When you accept the proposal (by email, Telegram, or written confirmation), a binding agreement is formed between you ("Client") and DevForge. A 50% deposit is required before work begins.
4.3 Design Phase
We create visual designs or wireframes for your review. You have up to two rounds of revisions included in the initial price. Additional revisions may incur extra charges.
4.4 Development
We build the project according to the approved design. We provide regular progress updates. You may request changes during development, but significant scope changes beyond the original agreement may result in adjusted pricing and timelines.
4.5 Testing & Review
We deliver a staging version of your project for you to review. You have 14 days to test and provide final feedback. Any bugs or issues will be fixed at no additional cost. Significant feature additions requested during this phase are considered scope changes.
4.6 Launch
Upon final approval and full payment, we deploy your project to your chosen hosting provider. We provide a handover package including relevant documentation and credentials.
5. Pricing and Payment
5.1 Fixed Price
All projects are quoted with a fixed price unless otherwise agreed in writing. The price covers the scope defined in the proposal.
5.2 Payment Schedule
- 50% deposit — Due before work begins
- 50% final payment — Due before launch/delivery
Alternative payment schedules may be agreed upon for larger projects (e.g., 30-40-30 milestone payments).
5.3 Payment Methods
We accept bank transfer (within Norway and internationally), and other methods as agreed upon. All prices are in NOK (Norwegian Krone) unless otherwise specified.
5.4 Late Payment
Late payments may incur interest at the rate specified by Norwegian law (currently the default interest rate under the Norwegian Late Payment Interest Act). We reserve the right to pause work on your project until payment is received.
6. Client Responsibilities
As a Client, you agree to:
- Provide timely feedback and approvals during the project
- Provide all necessary content (text, images, logos, brand assets) in a timely manner
- Ensure you have the legal rights to use any content, images, or materials you provide
- Grant us access to any third-party services or platforms needed for the project (e.g., hosting control panels, domain registrars)
- Review and test the final deliverable within the review period
7. Intellectual Property
7.1 What You Own
Upon full payment, you (the Client) own the final delivered code and design created specifically for your project. This includes the website files, custom graphics, and custom code.
7.2 What We Retain
We retain the right to:
- Display the completed project in our portfolio (unless we agree otherwise in writing)
- Reuse general-purpose code, libraries, and frameworks that are not unique to your project
- Use the project as a reference for future work
7.3 Third-Party Assets
Any third-party assets (stock photos, fonts, icons, plugins, libraries) used in your project remain under their respective licenses. We ensure all assets are properly licensed for use in your project.
8. Hosting and Domain
We can assist with setting up hosting and domain registration, but these are not included in project pricing unless explicitly stated. You are responsible for:
- Ongoing hosting fees
- Domain registration and renewal fees
- SSL certificate costs (if not included in your hosting plan)
We recommend Netlify, Vercel, or similar platforms for hosting, but the choice is yours. We will provide setup guidance regardless of your hosting provider.
9. Confidentiality
We treat all project information, business details, and any non-public information shared during our engagement as confidential. We will not share your confidential information with third parties except as necessary to deliver the Services (e.g., hosting providers, subcontractors).
10. Limitation of Liability
DevForge provides its Services on an "as is" and "as available" basis. To the maximum extent permitted by law:
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our Services
- Our total liability is limited to the amount paid by you for the specific project giving rise to the claim
- We are not responsible for downtime or data loss caused by third-party hosting providers
- We do not guarantee that the website will be error-free or uninterrupted at all times
11. Warranties
We warrant that:
- The work will be performed with reasonable skill and care
- The delivered code will be functional and free of material defects for a period of 30 days after launch (the "Warranty Period")
- Any bugs reported during the Warranty Period will be fixed at no additional cost
After the Warranty Period, maintenance and support can be provided under a separate maintenance agreement or on an hourly basis.
12. Cancellation and Termination
12.1 Cancellation by Client
You may cancel the project at any time. In this case:
- The deposit is non-refundable as it covers initial planning, design, and scheduling costs
- You will own any work completed up to the cancellation point upon payment for that work
12.2 Termination by DevForge
We reserve the right to terminate a project if:
- Payment is not received within agreed timelines
- The Client fails to provide necessary feedback or materials for more than 30 days
- The Client requests work that is illegal or unethical
In such cases, the Client will pay for work completed up to termination.
13. Communication and Support
We communicate primarily via:
- Telegram — @hajo101378 (preferred for quick communication)
- Email — For formal project documentation and proposals
During active projects, we typically respond within 24 hours on business days.
14. Website Use and Acceptable Use
When using our Site or Services, you agree not to:
- Use the Site for any unlawful purpose or in violation of any applicable laws
- Attempt to gain unauthorized access to any part of the Site or our systems
- Submit false or misleading information through our contact form
- Use our Services to create websites that promote illegal activities, hate speech, or harmful content
15. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. For active clients, we will notify you of material changes via Telegram or email.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Norway. Any disputes arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Norway.
17. Contact
If you have any questions about these Terms, please contact us:
- Telegram: @hajo101378